Mobile App and Web App Design and Development Process

Engma is a professional, reputable, and quality app design company in Ho Chi Minh City, trusted by many businesses for collaboration. Finding an app design company is not difficult, but feeling satisfied after the product is delivered is not easy. A professional mobile app and web app design and development process will ensure product quality as well as the timely completion of the project. Engma presents a step-by-step process that you can refer to here.

What is the professional app design process at Engma?

Gathering Customer Requirements

At this stage, we greatly value the collaboration of customers in providing information and answering some of our questions, so that we can offer the best advice.

Every day, we receive many great ideas from customers about creating an app to revolutionize business operations or to reach current or potential new customers. However, most of them are unable to write down these ideas in any form—whether on paper, Word, or Excel—and often they don't fully understand or see all the risks, opportunities, and issues involved.

Therefore, this step is when we discuss to clarify the app idea and identify the customer's desires and needs for the product they want. Based on this information, we analyze and advise them on the necessary and sufficient functions for the app. This helps them assess the feasibility of the project they are pursuing.

Depending on the project's level of complexity, we will suggest the most effective way to communicate for both sides.

We would also like to make it clear that we reserve the right to refuse any requests related to illegal activities or those that may harm social ethics. Additionally, we reserve the right to refuse communication with customers who are rude or disrespectful during the exchange.

Analyzing Customer Requirements

Once we have gathered the customer's requirements and desires, we will take the time to research, analyze, and come up with a plan, project timeline, and cost estimate.

Depending on the project, we will decide whether to charge for this work or provide it for free. We will inform the customer in advance before proceeding.

The requirements analysis document will detail the tasks of the project, the timeline, function descriptions, and how to handle various situations.

For large-scale projects such as e-commerce platforms, or projects impacting millions of users, we typically recommend an Agile approach. For smaller or more clearly defined projects, we suggest using the Waterfall method.

Quotation and Contract Signing

After both sides agree on the requirements analysis document, we will provide a quote based on the features and requirements in the analysis. If both sides reach an agreement, we will proceed with signing the contract.

Implementation Plan

Once the contract is signed, Engma will create a projected implementation plan for the project and send it to the customer for review. The customer will check the plan, and if any adjustments are needed, they will notify Engma so both parties can finalize the working plan and follow it.

Design

The design team will begin creating a demo of the product based on the requirements analysis document. After the demo design is ready, we will send it to the customer. This design is very useful for the customer as it helps them visualize the product they want to create, from which they can provide necessary revisions, improvements, or additional functions. This step helps refine the product before it reaches the customer.

During this phase, we will allow the customer to check, review, revise the design, and provide feedback to us.

Project Kick-Off

This is a meeting for the entire project team to ensure everyone understands the project, the responsibilities of each team member, task assignments, deadlines, and coordination details. We will also discuss key considerations during the project execution.

After this meeting, the relevant departments will create tasks, and each member will be assigned a task and deadline. The Project Manager will oversee the project's progress.

Programming Implementation

The programming team will begin coding. The work and deadlines will be monitored by the Project Manager. All tasks are planned and followed according to the established deadlines. We have tools to track project progress and intervene promptly if any issues arise from either side—whether it's a change in requirements or new requests during the process.

Testing and Bug Fixing

After programming is completed, our testing team will perform tests based on predefined test cases for the product. If bugs are detected during testing, we will inform the development team to fix the bugs until the product passes the tests without any issues.

Delivery to Customer

After passing our tests, the product will be delivered to the customer. We will allocate time for the customer to review and provide feedback so that any issues reported by the customer (if any) can be corrected.

Lesson Learned After the Project

After the project, we will hold a meeting to discuss what went well, what could be improved, and the lessons learned from the project to enhance our team and services for future projects.